Terms and conditions for your shop by July 1, 2015 apply
Article 1 - Definitions
In these conditions apply:
1 Operator: the natural or legal products and / or remote services to
1 Consumer: the natural person not acting in the exercise of profession or business and a
Agreement enters into distance with the entrepreneur;
1 Distance contract means an agreement whereby part of the entrepreneur
organized system for distance selling of products and / or services until the conclusion of the agreement exclusive use of one or more means of distance communication;
1 Technique for distance communication: means that can be used to conclude a contract, without the consumer and trader being in the same area;
2nd period: the period within which the consumer can exercise his right of withdrawal;
3 Right of withdrawal: the ability for consumers to opt out within the grace period
1 Day: calendar day;
2 Transaction Duration: a distance contract relating to a range of products and / or
services, the supply and / or purchase is spread over time;
1 Durable medium: any means that the consumer or business that enables
information addressed personally to him, to store in a way that future consultation and unaltered reproduction of the stored information.
Article 2 - Identity of the entrepreneur
Visiting address: Kapelweg 28, 3818BP Amersfoort
Phone 1: 033-3010806 Reachable at: Mon / Tue / Thu / Fri from 09:00 to 12:00 / 13:00 to 17:00 Telephone 2: 033-4655564 access to: Wo (13:00 to 17:00), Th (19:00 to 21:00), Fri (19.00 - 21.00) and Sat (9:00 to 15:00)
Email: [email protected]
Commercial Register: 57770972
VAT number: NL 85 2729 352 B01
Article 3 - Applicability
1 These general conditions apply to every offer of the entrepreneur and any agreement reached at a distance between businesses and consumers.
2 Before the agreement is concluded, the text of these general conditions made available to the consumer. If this is not reasonably possible, before the contract is concluded, indicated that the general conditions appearing in the entrepreneur and will be sent free of charge as soon as possible, at the request of the consumer.
3 If the contract is concluded electronically away, notwithstanding the preceding paragraph and before the contract is concluded, the text of these general conditions are made electronically available to the consumer in such a way that the consumer in a simple way can be stored on a durable data storage medium. If this is not reasonably possible, before the contract is concluded, indicated where the general conditions can be inspected electronically and that at the request of the consumer electronically or otherwise will be sent free of charge.
4. In the event that besides these general conditions also specific product or service conditions apply, the second and third paragraph shall apply and the consumer in case of conflicting terms always rely on the applicable provision for him is most favorable.
Article 4 - The offer
1 If an offer has a limited duration or subject to conditions, this will be explicitly stated in the offer.
2 The offer contains a complete and accurate description of the offered products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the contractor uses these images are a true reflection of the products and / or services. Obvious mistakes or errors in the offer binding on the entrepreneur.
3 Each offer contains such information that is clear to the consumer what rights and obligations are involved in accepting the offer. This concerns in particular:
· The price including taxes;
· Any costs of delivery;
· How the agreement will be achieved and what actions needed for this
· Whether to apply the right of withdrawal;
· The method of payment, delivery or performance of the contract;
· The deadline for accepting the offer, or make the deadline for adhering to the
· The level of the tariff for distance communication if the cost of using
communication technology are calculated on distance on a basis other than the
· If the contract is filed after conclusion, how these
consult the consumer;
· How the consumer before the conclusion of the agreement by him not
popular acts can get informed, and the way he can
recover before the contract is concluded;
· The possible languages, including Dutch, it can be concluded the agreement;
· The conduct to which the trader is subject and the way the
consumer can consult these behavioral codes electronically; and
· The minimum duration of the distance contract in the event of a contract that involves
continuous or periodic delivery of products or services.
Article 5 - The contract
1 The agreement is subject to the provisions of paragraph 4, concluded at the time of acceptance by the consumer of the offer and meet the corresponding conditions.
2. If the consumer has accepted the offer electronically, the trader will immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed, the consumer may rescind the contract.
3 If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the consumer can pay electronically, the trader will take appropriate safety precautions.
4. The entrepreneur can - within the law - inform the consumer's ability to meet its payment obligations, and of all those facts and factors that are important to a sound conclusion of the distance contract. If the operator under this investigation was justified not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation.
5. The entrepreneur will the consumer in the product or service the following information in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium, send:
6 to the address of the establishment of the business where consumers can lodge complaints.;
b. the conditions and how the consumer the right of withdrawal may be exercised, or a clear statement regarding the exclusion of the right of withdrawal;
c. information on existing after sales service and guarantees;
d. the price including all taxes of the product, service or digital content; where applicable, the delivery costs; and the method of payment, delivery or performance of the contract;
e. the requirements for terminating the agreement if the agreement has a duration of more than one year or is indefinite.
f. If the consumer has a right of withdrawal and the model withdrawal form.
7. If the entrepreneur is committed to providing a range of products or services, the stipulation in the previous paragraph applies only to the first delivery.
Article 6 - Right of withdrawal
1 The consumer may terminate an agreement regarding the purchase of a product during a cooling-off period of 14 days without giving any reason. The operator may ask the consumer about the reason for withdrawal, but does not commit to stating his reason (s).
2 in paragraph 1 period begins on the day after the consumer, or a pre-designated by the consumer third party other than the carrier has received the product, or:
1 if the consumer ordered several items in the same order: the day
the consumer or a third party designated by him, has received the final product. The operator may, provided that he has informed the consumer here prior to the ordering process in a clear manner, refusing an order for multiple products with different delivery time.
1 if the supply of a product consisting of multiple lots or pieces, the day on which the consumer or a third party designated by the final shipment or the last item has been received;
2 in contracts for regular delivery of goods during a certain period, the day on which the consumer or a third party designated by him, received the first product.
In services and digital content which is not supplied on a tangible medium:
1 The consumer has a service contract and a contract for the supply of digital content which is not supplied on a tangible medium dissolve for at least 14 days without giving any reason. The operator may ask the consumer about the reason for withdrawal, but does not commit to stating his reason (s).
2 cooling-off period referred to in paragraph 3 shall begin on the day following the conclusion of the contract.
Extended cooling-off period for products, services and digital content which is not supplied on a tangible medium by not informing right of withdrawal:
1 If the entrepreneur consumer statutory notice of the withdrawal right
or the standard form does not provide for withdrawal, the withdrawal period shall expire twelve months after the end of the original period of reflection determined in accordance with the preceding paragraphs of this article.
1. If the trader has provided the consumer information referred to in the preceding paragraph within twelve months after the effective date of the initial grace period, the grace period will expire 14 days from the day the consumer receives that information.
Article 7 - Obligations of the consumer during the reflection
1 During this period the consumer will treat the product and packaging. He will only extract the product or use to the extent that is necessary in order to determine the nature, characteristics and functioning of the product. The premise here is that the consumer should only handle and inspect the product as he would be allowed to do in a shop.
2 The consumer shall only be liable for diminished value of the product which is the result of a way of dealing with the product beyond permitted in paragraph 1.
3 The consumer is not liable for diminished value of the product as the entrepreneur him not to or at the conclusion of the agreement has provided all information required by law about the right of withdrawal.
Article 8 - Exercise of the right of withdrawal by the consumer and costs
1. If the consumer exercises his right of withdrawal, he shall within the cooling-off period using the model withdrawal form or any other unequivocal manner to the entrepreneur.
1 As soon as possible but within 14 days from the day following the notification referred to in paragraph 1, the consumer shall return the product, whether he hands it to (a representative of) the entrepreneur. This does not have offered if the trader to collect the product itself. The consumer is back transmission period observed in any case like to return the product before the waiting period has expired.
2 The consumer shall send back the product with all accessories, if reasonably possible in original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.
3 The risk and the burden of proof for the correct and timely exercise of the right of withdrawal on the consumer.
4 The consumer must bear the direct cost of returning the product. If the trader has not notified the consumer has to bear them or if the operator indicates to bear the costs themselves, consumers do not bear the return shipping costs.
5 If the consumer withdraws after first having expressly requested that the provision of the service or the supply of gas, water or electricity which are not put up for sale in a limited volume or certain amount begin during the withdrawal period, the consumer, the operator pay an amount in proportion to that part of the commitment which is fulfilled by the entrepreneur at the time of withdrawal, compared to the full performance of the obligation.
6 The consumer shall bear no cost for the performance of services or the supply of water, gas or electricity, where they are not put up for sale in a limited volume or quantity, or the supply of district heating, provided that:
1 the entrepreneur consumer statutory notice of the withdrawal right, the
expenses have not provided in case of withdrawal and the model withdrawal form, or;
1, the consumer does not expressly to the commencement of the execution of the service or delivery of
gas, water, electricity or district heating requested during the reflection period.
1 The consumer shall bear no cost for the total or partial delivery of not one
tangible medium supplied digital content if:
1 he has not prior to its delivery expressly agreed to the start of
the fulfillment of the contract before the end of the reflection period;
1 he has not acknowledged that he loses his right of withdrawal when giving his consent; whether
2, the trader has failed to confirm this consumer statement.
3 If the consumer exercises his right of withdrawal, any ancillary contracts shall be dissolved by operation of law.
Article 9 - Obligations of the trader in case of withdrawal
1 If the operator notification of withdrawal by the consumer electronically allows, it sends an acknowledgment immediately upon receipt of this notification.
2 The employer shall reimburse all payments the consumer, including any delivery costs incurred by the operator will be charged for returned product, immediately but within 14 days after the day on which the consumer notifies him of the withdrawal. Unless the trader offers to collect the product itself, he may wait to return until he has received the product or the consumer demonstrates that he has returned the product, whichever is the earlier.
3 The entrepreneur uses the same means of payment used by the customer for reimbursement unless the consumer agrees to a different method. The repayment is free of charge for consumers.
4 If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the trader does not have to reimburse the additional costs of the more expensive method.
Article 10 - Exclusion of withdrawal right
The entrepreneur can exclude the following goods and services from the right of withdrawal, but only if the entrepreneur clearly in the offer, at least in time for the conclusion of the agreement, stated:
1 Products or services whose price is dependent on fluctuations in the financial market
which the entrepreneur's control, which may within the withdrawal period
1 Agreements concluded at a public auction. Under a public auction
means a method of sale where goods, digital content and / or services offered by the trader to the consumer who attends or is given the opportunity to be personally present at the auction, conducted by an auctioneer and where the successful bidder is obliged products, to take delivery of digital content and / or services;
3. Service contracts, after full implementation of the service, but only if:
1 implementation with the express prior consent of the consumer; and
Once the entrepreneur has declared 2 consumer loses his right of withdrawal the
Agreement is fully implemented;
1 Service Agreements for provision of accommodation, as in the agreement
a specific date or period of performance features and other than for residential purpose,
transport of goods, car rental services and catering;
1 Agreements related to leisure activities, as provided in the agreement
date or period of performance thereof is provided;
1 According to specifications for products manufactured by the consumer, not prefabricated
manufactured on the basis of an individual choice or decision by the consumer, or
clearly intended for a specific person;
1 Products that spoil quickly or have a limited shelf life;
2 Sealed products that are unsuitable for reasons of protection of health or hygiene
to be returned and which were unsealed after delivery;
1 Products that are inseparably mixed after delivery by their nature with other products;
2 Alcoholic beverages, the price agreed when the contract was concluded,
the delivery of which can only take place after 30 days and the actual value is dependent on fluctuations in the market on which the entrepreneur has no influence;
1 Sealed audio, video recordings or computer software which were unsealed after delivery;
2 Newspapers, magazines or magazine with the exception of subscriptions thereon;
3 The supply of digital content other than on a tangible medium, but only if:
1 implementation with the express prior consent of the consumer; and
2 stated that he allows the consumer loses his right of withdrawal.
Article 11 - The price
1 During the period mentioned in the offer have not increased the prices of the products and / or services, except for price changes resulting from changes in tax rates.
2 Notwithstanding the preceding paragraph, the business products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no control, at variable prices. These fluctuations and the fact that any price targets, are at the offer.
3 Price increases within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.
4 Price increases from 3 months after the conclusion of the contract are only allowed if the trader has agreed and:
1 a) they are the result of legislation or regulations; whether
2 b) the consumer is authorized to terminate the contract on the day on which the
price increase takes effect.
1 The supply of products or services mentioned prices include VAT.
Article 12 - Compliance and Warranty
1. The operator guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and the existing legislation on the date of the conclusion of the agreement and / or government regulations.
2 By the trader, manufacturer or importer as a guarantee scheme does not affect the rights and claims that consumers in respect of a failure in the performance of the trader's obligations to the employer may assert under the Act and / or the distance contract.
Article 13 - Delivery and execution
1. The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
2 The place of delivery is the address that the consumer makes known to the company.
3 Subject to what is stated in Article 4 of these terms and conditions,
the company accepted orders expeditiously but not later than 30 days unless a longer delivery has been agreed. If delivery is delayed or if an order is not or only partially carried out, the consumer receives them no later than one month after placing the order.
The consumer in this case the right to terminate the contract without penalty and
entitled to any compensation.
1 In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers
paid as soon as possible but no later than 30 days after termination, back pay.
1 If delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement article. By the delivery will be clear and comprehensible manner that a replacement item is delivered. with replacement
Articles can not exclude the right of withdrawal. The cost of return shipment are
expense of the company.
1 The risk of damage and / or loss of products rests with the entrepreneur to
time of delivery to the consumer or a pre-designated and the entrepreneur announced representative, unless expressly agreed otherwise.
Article 14 -Duurtransacties: duration, termination and renewal
1 The consumer may contract for an indefinite period, which extends to the regular delivery of products (including electricity) or services, at any time denounce the applicable termination rules and a notice of up to one month.
2 The consumer has a contract concluded for a definite period and that extends to the regular delivery of products (including electricity) or services, withdraw by the end of the fixed term in compliance with the applicable termination rules and a notice of more than one month.
3 Consumers can the agreements referred to in the preceding paragraphs:
- Withdraw and not be limited to termination at a particular time or in a
- Terminate them in the same way as they are concluded;
- Cancel at the same notice as the company has negotiated for itself.
1 A contract for a definite period and that extends to the regular delivery of products (including electricity) or services may not be automatically extended or renewed for a fixed duration.
2 Notwithstanding the preceding paragraph, a contract concluded for a definite period and that extends to the regular delivery of daily news and weekly newspapers and magazines be tacitly renewed for a limited period of up to three months, as consumers this extended agreement may terminate at the end of the extension with a notice period of up to one month.
3 A contract for a definite period has been entered and that extends to the regular delivery of products or services may be tacitly renewed for an indefinite period if the consumer may cancel at any time with a notice period of up to one month. The notice period shall not exceed three months in case the agreement extends to the regular, but less than once a month, delivering daily, weeklies and magazines.
4 A contract with a limited duration of regular delivery of dailies, weeklies and magazines (trial or introductory subscription) is not implied continued and terminates automatically after the trial or introductory.
8. When a contract has a duration of more than one year, the consumer the agreement after a year may withdraw a notice of up to one month, unless the reasonableness and fairness against termination before the end of the agreed term resist.
Article 15 - Payment
1 Unless otherwise agreed, the amounts owed by the consumer to be paid within fourteen days after delivery of the goods or in case of a contract to provide a service, within 14 days after issuance of the relating to this agreement.
2 When selling products to consumers are stipulated in terms never a prepayment of more than 50%. If payment is agreed, the consumer may not assert any rights regarding the implementation of the order or service (s) before the advance payment has been made.
3. The consumer is obliged to report immediately to the trader any inaccuracies in data supplied or specified payment.
4. In case of default by the consumer, the operator subject to legal restrictions, the right to charge the reasonable costs incurred to the Consumer.
Article 16 - Complaints
1 The entrepreneur has a well-publicized complaints and deals with complaints under this procedure.
2 Complaints about the implementation of the agreement must be made fully and clearly described within a reasonable time to the entrepreneur, after the consumer has found the defects.
3 complaints submitted to the trader will be provided within a period of 14 days from the date of receipt. If a complaint is a foreseeable longer processing time, is answered by the operator within the period of 14 days, confirming receipt and indicating when the consumer can expect a more detailed answer.
Article 17 Intellectual property.
The Buyer acknowledges that all intellectual property rights to the information, communications or other expressions concerning the products and / or concerning the internet site at Rofy.nl, its suppliers or other claimants.
Article 18 Personal Data.
Article 19 Governing law and jurisdiction.
All offers of Rofy.nl, its agreements and their implementation are subject to Dutch law. The Vienna Sales Convention is expressly excluded.
Article 20 Links
The site of Rofy.nl may contain third party advertisements or links to other sites. On the privacy policies of these third party sites Rofy.nl has no influence and is therefore not liable.
Article 21 Your Rights
You can always ask Rofy.nl which data are processed about you. For this purpose, please send an e-mail. You can also ask to make improvements, additions or corrections by email to Rofy.nl who Rofy.nl will process as soon as possible. If you no longer wish to receive information please Rofy.nl this inform. Transmission of information occurs only if you previously entered your email address.